Shipping policy

Thank you for shopping with Pampered Companion!
We’re dedicated to providing you with fast, reliable, and affordable delivery every time you order.

Processing Time
All orders are processed within 1–2 business days.
During this time, we carefully verify, package, and dispatch your items to ensure they reach you in perfect condition.

Standard Shipping (US & International)

Flat rate: $3.99 per order.
FREE shipping on orders over $50.
Estimated delivery: 5–8 business days (US) / 8–12 business days (International).

Express Shipping (Faster Delivery)

Available at checkout for faster delivery.
Estimated delivery: 3–5 business days (US) / 7–14 business days (International).
Additional charges apply for express service.

International Shipping

We proudly ship worldwide!
Delivery times may vary depending on your country’s customs process and postal services.
Please note that any customs fees, duties, or taxes applied by your country are the customer’s responsibility.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
You can use this number to monitor your shipment’s progress online.

Delays
While we always aim to deliver on time, unforeseen factors such as weather, customs delays, or courier disruptions may occasionally cause delays.
If your order is delayed, please contact our support team — we’ll assist you right away.